Our Baltum Bureau team, together with our partners can help you in matters of Contact Services Certification.
EN 15838

The EN 15838 certification is a quality management system certification that is issued by independent, accredited certification bodies.

The certificate guarantees that a company has implemented, documented, and maintained a high-quality management system for customer contact services. This certification is increasingly becoming a must-have for businesses that provide customer contact services, as it demonstrates their commitment to providing top-notch customer experiences.

Baltum Buroo is a certification body that provides the EN 15838 certification to companies that meet the required standards.

The certification process involves a thorough review of the company’s operations, processes, and systems to ensure that they are in line with the EN 15838 standards. The certification body may also conduct on-site audits to further verify the company’s compliance with the standards.

The EN 15838 certification is an assurance that the company has the necessary processes and systems in place to provide consistent and high-quality customer experiences. This means that customers can expect efficient and effective interactions with the company, which can lead to increased customer satisfaction and loyalty.

If you are looking to obtain the EN 15838 certification, Baltum Buroo is a great place to start. Their team of experts is experienced in the EN 15838 standards and is committed to helping businesses achieve certification.

Contact Baltum Buroo today to learn more about the EN 15838 certification process and how they can help you obtain it.